A library provides valuable resources for researchers, students and university staff. In this article you can find effective marketing techniques to raise awareness and usage of your holdings content.

Recent events in the US involving police violence against black people have shocked the world and resulted in the “Black Lives Matter” movement that is reaching across all continents.

Inspired by the UN’s Sustainable Development Goals, Springer Nature’s Grand Challenges Programme launched in 2017 with an initial focus on five global challenges: climate change, global health, the food–energy–water nexus, a digitally transformed world and sustainable cities. We spoke to Mariette DiChristina, Executive Vice President of Editorial and Publishing for Nature Research Magazines and Editor-in-Chief of Scientific American, to get her insights into how the Grand Challenges Programme has grown over the past 18 months.

The North American Marketing and Sales teams hosted a Corporate Summit in Cambridge, MA. The event was attended by librarians interested in Trending Topics from Springer Nature spanning journals, eBooks, and ROI support.

The North American Institutional Marketing and Sales teams partnered with American University Library to host a Regional Summit at American University in Washington, DC. The daylong event was attended by academic and government librarians interested in access authentication and exploring Resource Access in the 21st Century (RA21).

The Springer Library Advisory program has now been active for 14 years and continues to grow in importance, as we develop our strategies and products.

At Springer Nature, we stay in contact with our customers in a number of ways: through regular contact with our sales and account development team; by attending conferences; our own Library Advisory Boards and Summits; and our recently launched Librarian Survey. Open Access plays a key role in many of these conversations and we are here to listen and collaborate with you to find solutions that work.

ATD Techknowledge is taking place in San Jose, CA in January 2018.  This conference is where learning and technology in business meet.  If you are attending ATD Techknowledge 2018, be sure to attend our Solution Session on Wednesday January 24 from 3 pm to 4 pm in room 212AB.

The Customer Service team at Springer Nature supports you with any questions you might have about access, technical questions or general enquiries.

March 2019 | ​​​​​​​In recent months we have started to merge  Springer and Nature accounts together to better serve our customers.  This work is still ongoing and not completely finished due to its complexity. This is causing a delay in releasing COUNTER 5 reports on the Springer Nature Librarian Portal and via SUSHI. Therefore, we will not be able to make these available in March as previously communicated.