System Updates

Springer Nature delays release of COUNTER 5 reports

By: undefined, Tue Mar 19 2019

 In 2018 we introduced the new Springer Nature Librarian portal as a big step towards having a central location to manage your Springer Nature account. We retired the Site License Administration Account site at the time of introduction and since then our work has continued to get ready to:

  • Retire the Springer Admin portal
  • Merge the Springer and Nature account structure to enable unified reporting and access
  • Prepare for COUNTER release 5 reports

In recent months we have started to merge Springer and Nature accounts together to better serve our customers going forward. At this moment in time this work is still ongoing and not completely finished due to its complexity.

This is causing a delay in releasing COUNTER 5 reports on the Springer Nature Librarian Portal and via SUSHI. Therefore, we will not be able to make these available in March as previously communicated. We believe that it will be more valuable launching COUNTER 5 reports once we have completed this work in order to provide all your 2019 reports based on unified accounts. All COUNTER 4 reports will continue to be accessible, and will be available at least until the end of 2020.

We apologize for the delay and will keep you informed on our progress.

Please feel free to contact us with any questions or reporting needs you may have.

Stay up to date

Follow us on Twitter

Here to foster information exchange with the library community

Follow us on Facebook

Springer Nature's LibraryZone is a community developed to foster sharing of information with the library community. Enjoy!

Connect with us on LinkedIn

Connect with us on LinkedIn and stay up to date with news and development.

Sign up for our alerts

News, information on our forthcoming books, author content and discounts.