Recent events in the US involving police violence against black people have shocked the world and resulted in the “Black Lives Matter” movement that is reaching across all continents.

ATD Techknowledge is taking place in San Jose, CA in January 2018.  This conference is where learning and technology in business meet.  If you are attending ATD Techknowledge 2018, be sure to attend our Solution Session on Wednesday January 24 from 3 pm to 4 pm in room 212AB.

The Customer Service team at Springer Nature supports you with any questions you might have about access, technical questions or general enquiries.

Inspired by the UN’s Sustainable Development Goals, Springer Nature’s Grand Challenges Programme launched in 2017 with an initial focus on five global challenges: climate change, global health, the food–energy–water nexus, a digitally transformed world and sustainable cities. We spoke to Mariette DiChristina, Executive Vice President of Editorial and Publishing for Nature Research Magazines and Editor-in-Chief of Scientific American, to get her insights into how the Grand Challenges Programme has grown over the past 18 months.

In 2020, we started employing accessibility specialists to help support teams to improve the accessibility of our products

At Springer Nature, we stay in contact with our customers in a number of ways: through regular contact with our sales and account development team; by attending conferences; our own Library Advisory Boards and Summits; and our recently launched Librarian Survey. Open Access plays a key role in many of these conversations and we are here to listen and collaborate with you to find solutions that work.

March 2019 | ​​​​​​​In recent months we have started to merge  Springer and Nature accounts together to better serve our customers.  This work is still ongoing and not completely finished due to its complexity. This is causing a delay in releasing COUNTER 5 reports on the Springer Nature Librarian Portal and via SUSHI. Therefore, we will not be able to make these available in March as previously communicated.

June 2018 | As a global publisher, Springer Nature is home to a family of brands, businesses and imprints that include some of the most famous names in academic, education and professional publishing.

The URLs for our public KBART page have changed at the end of January as we are decommissioning the old Springer Admin Portal.

September 2018 | We’re happy to share some upcoming developments for the newly launched Springer Nature Librarian Portal, which will soon have COUNTER reports available for download for SpringerLink and nature.com content.  Additionally, MPS Insights and Site License Administration Account platforms will soon be disabled and shut down.