Reviewer Satisfaction

Survey feedback on the peer review process at Springer Nature

87% of Springer Nature peer reviewers rated their overall experience with the review process as excellent or good. Read on to learn what factors contributed to successful reviews.

We would like to take this opportunity to thank all reviewers for providing us with their honest feedback. We could not publish the research we do without the commitment and dedication of peer reviewers. Responses to our peer review survey allow us to continue to improve the review experience. 

Presenting

  • Over 100,000 reviewer responses

    across 1,000 journals

What is the peer review experience at Springer Nature?

We want to learn more about the various aspects of the review experience so that we can focus on the areas that need the most attention. In order for reviewers to provide a meaningful review of research, they need clear instructions on what is expected. Here’s what reviewers felt.

Survey Question

Percentage who rated their experience as excellent or good
Clarity of review instructions 89%
Communication with editorial office84%
Ease of use of reviewing platform 89%
Completeness of files submitted by author88%


"Communications with the publishing editors are very warm, friendly, and effective..."

2020 EDITOR SURVEY

Listening to Feedback

Our communication focuses on the topics editors told us they are most interested in:

  • Metrics on journal performance
  • Future plans for the journal
  • Changes to journal policies
  • System development updates 

Would you review for Springer Nature again?

The majority of reviewers who peer review for a Springer Nature journal would participate in the experience again. 

89% of reviewers rated their likelihood of reviewing for Springer Nature as 7 or above on a scale of 0-10, with 0 being “not at all likely” and 10 being “extremely likely.” 

"I think we have an excellent turn around time. Trying to have more out there on social media relating to the journal would be good."

2020 EDITOR SURVEY

What are we doing to help reviewers?

We want the time reviewers spend with our journals to be meaningful and useful to their career. Reviewing papers provides an opportunity to learn about the latest research, and being asked to review means that editors view you as an expert in your field. We've created training and guidance to enhance the skills needed for a successful peer review, and provide services that make it easy to showcase the hard work completed.

*The results shown above reflect the 121,342 responses received to the Peer Reviewer Satisfaction Survey from 2018 through February 2021. The survey gathers feedback from peer reviewers who review articles in 1,838 Springer Nature journals.