Responsible Disclosure

Taking the security of our systems seriously

At Springer Nature, we take the security of our systems seriously. However, no matter how much effort we put into system security, there can still be vulnerabilities. We value the security community and the disclosure of these vulnerabilities helps us ensure the security and privacy of our users.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible.

Discovered a vulnerability?

Send us an email to cybersecurity (AT) springernature (DOT) com

Download PGP public key
(TXT, 6.14 KB)
Received a Phishing or Spoofed Email?

If you suspect that you have received a Phishing or Spoofed Email, please report this to us.

Please do the following:

If you believe you’ve found a security vulnerability in one of our products or platforms 

  1. Send it to us by emailing cybersecurity (AT) springernature (DOT) com
  2. Encrypt the information with our PGP public key. You can find help here to encrypt your message for Windows, Linux and Mac. Please don't forget to encrypt your attachments (if any).
  3. Provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. 

Complex vulnerabilities may need further explanation, in which case we will get in touch if we require more detail.

  • Description of the location and potential impact of the vulnerability.
  • The steps required to produce the vulnerability.
  • A description of any tool or script used in the process.
  • Screenshots of each step of the vulnerability.
  • Your hacker handle and link for recognition for our Hall of Fame.

Please do not:

  1. Take advantage of any vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data.
  2. Reveal the problem to others until it has been resolved.
  3. Use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties.

What we promise:

  1. We will respond to your report within two business days with our evaluation of the report and an expected resolution date.
  2. We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission.
  3. We will keep you informed of the progress towards resolving the problem.
  4. If you have followed the instructions above, we will not take any legal action against you in regard to the report.
  5. You will be given credit (unless you state otherwise) in our Security Researcher Hall of Fame.

Out of scope

Any services hosted by 3rd party providers and services are excluded from scope.

Security Researcher Hall of Fame

Name of researcher

Hacker Alias


Date Reported

Md. Nur A Alam Dipu


19th February 2019 1443hrs

Sushmitha Katikitala

26th April 2019 0816hrs

Lacroute Serge

09th May 2019 0931hrs

Shivam Pravin Khambe

15th April 2019 1331hrs

Pethuraj M

24th May 2019 1743hrs

Akshat Dubey

13th June 2019 0953hrs

Sachin Gupta

16th July 2019 0652hrs

Aaditya Kumar Sharma

29th May 2019 1331hrs

Vikas Srivastava, INDIA


26th June 2019 1249hrs

GwanYeong Kim


1st Aug 2019 0650hrs

Alex Gorshkov

15th Jan 2020 0943hrs

Hassan Ahmed

Xen Lee

15 April 2019 0638hrs

Mukul Trivedi

29th November 2019 1537hrs

Pardon Mukoy


24th May 2019 0319hrs

Sayli Ambure

25th June 2019 0652hrs

Subhamoy Guha


26th September 2019 1550hrs

Ehtesham Ul Haq, Pakistan


13th May 2019 1017hrs

Kenan Genç


7th October 2019 1230hrs

Halil Ahmad


30th September 2019 2144hrs

Umesh P Jore

30th May 2019 2015hrs

Paras Arora
(multiple reports)

28th Feb 2020 1022hrs

Vaibhav Pareek


16th July 2019 0753hrs

Ayan Saha

16th July 2019 0932hrs

Vasantha Kumar


17th July 2019 0918hrs

Pritam Mukherjee


3rd March 2020 1903hrs

Ajay Anand


5th March 2020 1157hrs

Janmejaya Swain


1st March 2020 1259hrs

Agrah Jain


7th March 2020 0555hrs

Anon Tuttu Venus

5th March 2020 1657hrs

Gourab Sadhukhan


4th April 2020 0620hrs

Ronak Nahar


12th Aug 2019 0943hrs

Vishal Saini

10th Apr 2020 1214hrs

Anurag Muley

15th Apr 2020 2127hrs

Parag Ahire

09th Apr 2020 1327hrs

Rohil Chaudhry


24th Apr 2020 2133hrs

Gaurav Ghule

04th May 2020 1645hrs

Purbasha Ghosh


06th May 2020 1756hrs

Mohammad Raza

03rd Oct 2019 2309hrs

Bindiya Sardhara

07th May 2020 0546hrs

Kamran Javed

19th May 2020 1815hrs

Ayushmaan Banerjee


16th May 2020 2000hrs

Ranjeet Jagtap

22nd May 2020 1606hrs

Afsar Khan

12th Jun 2020 0447hrs

Muhammad Junaid

20th June 2020 1652hrs

Paidi Dinesh


13th Aug 2020 2330hrs

Badal Sardhara

15th May 2020 1206hrs

Alisha Sheikh
(multiple reports)

29th Aug 2020 0736hrs

Padmaraj Nidagundi

21st May 2020



31st Aug 2020 0931hrs


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