In 2018 we introduced the new Springer Nature Librarian portal as a big step towards having a central location to manage your Springer Nature account. We retired the nature.com Site License Administration Account site at the time of introduction and since then our work has continued to get ready to:
In recent months we have started to merge Springer and Nature accounts together to better serve our customers going forward. At this moment in time this work is still ongoing and not completely finished due to its complexity.
This is causing a delay in releasing COUNTER 5 reports on the Springer Nature Librarian Portal and via SUSHI. Therefore, we will not be able to make these available in March as previously communicated. We believe that it will be more valuable launching COUNTER 5 reports once we have completed this work in order to provide all your 2019 reports based on unified accounts. All COUNTER 4 reports will continue to be accessible, and will be available at least until the end of 2020.
We apologize for the delay and will keep you informed on our progress.
Please feel free to contact us with any questions or reporting needs you may have.
Diana Petrowicz is a Marketing Manager in the Sales Enablement team, based in the London office. Supporting the Sales and Account Development teams, she is enthusiastic about finding innovate ways to communicate with the library community and specialises in producing and writing case studies across the portfolio.