As a result of the Springer Nature merger we have made a number of operational changes, including an updated fulfillment system & customer service infrastructure and new terms & conditions. See our new Springer Nature Customer Service Operations Guide for more detailed information. 

It is important that you review this document, as it contains updated payment information, changes in invoicing, updated contact details, title codes needed for ordering and other necessary information to do business with Springer Nature after 1st August 2017. 

Operations Guide

For Japan
For Japan
(PDF, 185.65 KB)

Springer Nature General Terms & Conditions

We have recently aligned the Springer Nature General Terms & Conditions (T&Cs) for Resellers. These new T&Cs will apply to orders you place with us as of August 1, 2017. There is a T&C version for resellers based in the Americas and a different version for resellers based outside of the Americas. By placing orders with us, you agree to these T&Cs.

(PDF, 82.83 KB)
(PDF, 86.69 KB)

Information for Resellers


Journal Price Lists

Access Springer Nature's subscription price & title lists for the present year, and for the previous 3 years. 


Serials Updates

Through the Serials Updates, we will regularly inform you (usually in September, October, November and February of the new year) of changes to our journal title & price lists

Key Contacts

Our Customer Service Center is available 24/7 to receive your calls and provide any support or assistance required.  

General queries may be sent to or For any special assistance on specific topics, please see our updated Operations Guide.

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Iris Nord

Global Manager Intermediaries

+49 6221 4878370

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