Since the launch of COUNTER 5 (C5) reports on the Springer Nature Librarian Portal, we have continued to listen to your feedback and work towards addressing any concerns and make improvements where necessary.
We are pleased to share that we have introduced a custom report metric that makes it possible to compare the BR2: Book chapter downloads by month COUNTER 4 (C4) data with the Title Master Report COUNTER 5 data. The TR_B1: Book Requests C5 report data represents the overall requests of a book on the chapter level, and since we deliver books as a single pdf but only reported usage in the C4 Chapter Report (BR2), there was no comparable metric in C5 until now. This custom metric can only be included in the Title Master Reports.
How to compare book requests between C4 and C5?
The steps on how to compare book requests between C4 and C5 reports are detailed in our updated Springer Nature Librarian Portal FAQ document and in our Springer Nature Librarian Portal user guide.
For any questions or concerns please don't hesitate to contact us.
Diana Petrowicz is a Marketing Manager in the Institutional Marketing team, based in the London office. She manages 'The Link' blog, creates web content for the librarian webpage and produces the Library Link newsletter to keep the librarian community updated on trends and news.