NEW COUNTER 5 report custom metric now available

By: Diana Petrowicz, Sat Apr 11 2020
Diana Petrowicz

Author: Diana Petrowicz

Since the launch of COUNTER 5 (C5) reports on the Springer Nature Librarian Portal, we have continued to listen to your feedback and work towards addressing any concerns and make improvements where necessary.

We are pleased to share that we have introduced a custom report metric that makes it possible to compare the BR2: Book chapter downloads by month COUNTER 4 (C4) data with the Title Master Report COUNTER 5 data. The TR_B1: Book Requests C5 report data represents the overall requests of a book on the chapter level, and since we deliver books as a single pdf but only reported usage in the C4 Chapter Report (BR2), there was no comparable metric in C5 until now. This custom metric can only be included in the Title Master Reports.    
How to compare book requests between C4 and C5?
The steps on how to compare book requests between C4 and C5 reports are detailed in our updated Springer Nature Librarian Portal FAQ document and in our Springer Nature Librarian Portal user guide.

For any questions or concerns please don't hesitate to contact us.

Diana Petrowicz

Author: Diana Petrowicz

Diana Petrowicz is a Marketing Manager in the Sales Enablement team, based in the London office. Supporting the Sales and Account Development teams, she is enthusiastic about finding innovate ways to communicate with the library community and specialises in producing and writing case studies across the portfolio.