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“Discovery” webinar

Preview a recording of the Springer Nature and Jinfo webinar to get research-based insights on what works, what’s needed, and how information teams are driving progress.

The True Cost of Information: Measuring the ROI of the Information Center

Identifying and communicating the ROI of information services and your information center is always a challenge; we are still competing with “it’s all available for free on the web”. Mary Ellen Bates shares the tools and strategies from the recent white paper she wrote for Springer Nature, The True Cost of Information: Measuring the ROI of the Information Center.


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